Sensual Lady Lingerie Delivery

* DELIVERY CHARGES
* UK RE-DELIVERY CHARGES
* RETURNS & FAULTY ITEMS

Redelivery Charges.
Occasionally customers fail to pick up their order from the local depot once the initial delivery attempt has been made if they were out. After a week the parcel is shipped back to us. Unfortunately the redelivery charge to dispatch the goods back out is not subsidised.

UK Re-delivery Charges:-
Royal Mail - £3.50
Courier - £5.50

Europe and Rest of the World:-
Royal Mail - £Cost
Courier - £Cost

Business Post Return Parcel Charge:-
If you the customer fails to collect your parcel from the Business Post depot or for any reason your parcel has been sent back to us their is a £9.95 charge levied to you. We know this is very high but I am afraid this is a cost passed on from Business Post.

Customer Exchanges and Faulty items:-
If you the customer returns an item because you dont want it and they want an exchange the redelivery charges apply.
If you the customer returns an item for an exchange due to a fault their will be no charge for sending a new item back to you.
If you the customer sends an item back claiming it is faulty and it is in fact alright redelivery charges apply to return the item to you.